Summer Sale: Enjoy 20% Off All Jackets!

Shipping, Return & Refund Policy

Effective Date: November 1, 2023

Thank you for shopping with Grand Prix Apparels! We appreciate your trust in our leather jacket products. Please take a moment to read our policy carefully to ensure a smooth shopping experience.

a). Order Processing Time: Please allow up to 14 working days for order processing due to the customisation of our high-demand motorbike jackets.

b). Customization and Quality Assurance: Our products are customised for superior quality, and the additional time spent in crafting ensures the excellence of each motorbike jacket.

c). Communication and International Shipping: Customers will receive a shipping notification with tracking details. For international orders, shipping times may vary, and our customer service team is available for any inquiries or concerns.

1. Returns Eligibility:

1.1 To be eligible for a return, your leather jacket must be in its original condition, with all tags and labels attached, and free from any damage, stains, or signs of wear.

1.2 Returns must be initiated within 7 days from the date of delivery. Unfortunately, we cannot accept returns or process refunds beyond this time frame.

1.3 Custom-made leather jackets are not eligible for refunds or exchanges. Please be sure of your choices when ordering custom products, as they are tailored specifically to your preferences.

2. Return Process:

2.1 To initiate a return, please follow these steps:

      • Contact our Customer Support team at info@grandprixapparels.com within 7 days of your product delivery, indicating your order number and the reason for your return.

      • Once approved, we will provide you with a Return Authorization Number (RAN) and instructions on how to proceed.

    2.2 Pack the jacket securely and include a copy of your invoice or packing slip.

    2.3 You are responsible for the return shipping costs. We recommend using a trackable shipping service to ensure that your return is received by us.

    3. Inspection and Refund:

    3.1 Upon receiving your returned leather jacket, we will inspect it to ensure it meets our return eligibility criteria.

    3.2 If the item is deemed eligible, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.

    3.3 Please note that shipping costs and any taxes or duties paid at the time of purchase are non-refundable.

    4. Damaged or Defective Items:

    If you receive a damaged or defective leather jacket, please contact us immediately at info@grandprixapparels.com with photos and a description of the issue. We will work to resolve the problem as quickly as possible.

    5. Contact Us:

    If you have any questions or require assistance with your return, feel free to reach out to our Customer Support team at info@grandprixapparels.com

    6. Policy Changes:

    We reserve the right to make changes to our Refund and Return Policy. Any updates will be posted on our website, and the effective date will be adjusted accordingly.

    Thank you for choosing Grand Prix Apparels. We appreciate your business and aim to provide you with high-quality leather jackets and excellent customer service.

    Contact us at info@grandprixapparels.com for questions related to refunds and returns.

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    Address

    Uluwatu Jimbaran ST, 1919 - Bali, Indonesia

    call us

    +62 212-345-321

    email us

    deva@mail.com