Frequently Asked Questions
Answers about Grand Prix Apparels products, orders, shipping, returns, and custom work. These answers follow the policies already published on this site.
About Grand Prix Apparels
What does Grand Prix Apparels make?
Leather motorcycle jackets, vests, and riding gear for men, women, and kids, including custom and private-label work. We manufacture and also sell to individual riders, brands, wholesalers, retailers, and e-commerce businesses.
Where are you based?
Fords, New Jersey, USA (Pitman Ave). You can reach us at info@grandprixapparels.com for general questions, or custom@grandprixapparels.com for custom orders.
Do you work with other brands?
Yes. We can manufacture motorcycle apparel under a client’s own label, including custom designs, materials, colors, sizing, branding, labels, packaging, samples, and production. For wholesale, use the wholesale registration form.
Orders and shipping
How long does an order take to process?
Please allow up to 14 working days for order processing, because our motorbike jackets are customized. This is the processing time stated on our Shipping, Return & Refund Policy. It is not the same as transit time.
Do you ship internationally?
Yes. You will receive a shipping notification with tracking details. For international orders, shipping times may vary. If you have a question about an order, email info@grandprixapparels.com.
Where can I find the shipping and refund policy?
On our Shipping, Return & Refund Policy page. The old /shipping-policy/ address now redirects there.
Returns and refunds
These answers follow the policy in effect as of 1 November 2023. If anything on this page disagrees with the Shipping, Return & Refund Policy, that policy page is the one to follow.
Can I return a jacket?
Ready-made jackets may be returned if they are in original condition, with all tags and labels attached, and free from damage, stains, or signs of wear. You must start the return within 7 days of delivery. Email info@grandprixapparels.com with your order number and the reason for the return. After we approve it, we send a Return Authorization Number and instructions.
Are custom-made jackets returnable?
No. Custom-made leather jackets are not eligible for refunds or exchanges, because they are made to the customer’s specifications. Please be sure of your choices before ordering.
Who pays for return shipping?
The customer is responsible for return shipping costs. We recommend a trackable shipping service.
When will I get my refund?
If the returned item meets the eligibility criteria, we process the refund within 5 business days, back to the original payment method. Shipping costs and any taxes or duties paid at purchase are not refundable.
What if my jacket arrives damaged or defective?
Email info@grandprixapparels.com right away, with photos and a description of the issue, and we will work to resolve it.
Custom orders
How do I start a custom jacket or Moto GP suit?
Use the custom motorcycle leather jackets or custom Moto GP racing suit pages, or email custom@grandprixapparels.com.
Is there a size guide?
Yes — see our size guide.
Your information
Where is the privacy policy?
On our Privacy Policy page.
